011 568 0985 | 060 616 7920

returns & refunds

Hoist Factory will gladly accept any returns for a refund if you are not completely satisfied with your purchase.

They should be returned to our main office at this address within 10 days from receipt of goods. 

              61 Charl Cilliers Street

              Boksburg North



  • Please ensure all items are in original condition with all packaging and documentations.
  • If any chains or cables have been cut specifically for your purchase we will unfortunately need to charge for this.
  • Any costs regarding transportation of goods to the clients account unless otherwise agreed upon.
  • All returned items in original condition will be refunded within 10 Days from return.

Please contact us at accounts@industrix.co.za or call us on 011-568-0985 for further information.

Please view our Terms & Conditions page on our main menu for further information.